Quality & Process Control Technician

Job Description

Saint-Gobain Africa

Closing Date: 16 July 2026

Saint-Gobain Africa is a leading organization committed to excellence in manufacturing and quality standards.

The company is seeking a dedicated Quality & Process Control Technician to join their dynamic team in Harare

Duties and Responsibilities

Quality Control and Process Monitoring

Define and control all critical process control points

Apply root cause analysis and manage countermeasures to maintain process control

Keep product specifications updated with latest process improvements

Monitor and analyze process control and quality management system data daily, reporting on trends

Ensure production and engineering teams adhere to plant process control parameters and quality standards

Participate in WCM improvement projects and ensure ISO 9001 system adherence

Laboratory Management

Ensure efficient laboratory services to production

Calibrate quality testing equipment and maintain laboratory standards

Train laboratory analysts in chemical handling and testing procedures

Continuously improve QC laboratory capabilities

Record, verify, and report QC performance data

Conduct tests following SOPs and standard methods

Maintain laboratory safety, cleanliness, and good housekeeping practices, including 5S audits

Cover for laboratory analysts in their absence and investigate deviations in results

Safety and Compliance

Participate in HSE activities and ensure safety compliance

Manage plant trials and chemical stock control

Oversee the Quick Kaizen System and lead quality meetings

Report problems or discrepancies to the process engineer

Support social responsibility initiatives and corporate governance standards

Additional Duties

Perform other functions or work in other areas as assigned by the process engineer

Engage in social upliftment programs aligned with SGCPZ

Adhere to risk management protocols and corporate governance policies

Qualifications and Experience

Minimum Requirements

Diploma/Degree in Chemistry or Chemical Engineering

Quality management qualification or willingness to obtain one

3-5 years’ relevant experience in manufacturing, quality control, laboratory, or process improvement environments

Working knowledge of Quality Management Systems, including ISO 9001

Experience with quality control testing, laboratory practices, and calibration of testing equipment

Understanding of continuous improvement methodologies, Root Cause Analysis, and corrective actions

Exposure to WCM, Lean Manufacturing, Kaizen, or other improvement principles is advantageous

Proficiency in analyzing process and quality data to identify trends

Strong analytical, problem-solving, and communication skills

ISO 9001 auditor/implementer certification is advantageous

Proficiency in MS Office

How to Apply

https://joinus.saint-gobain.com/en/zwe/tpr/p/07960/314456/quality-process-control-technician